BaySwim offers one replacement lesson per participant, per swim school Term, free of charge for unforeseen reasons such as illness or injury. Replacement lessons must occur within the same swim school Term and can be booked two days in advance, subject to availability.

Yes, under our supervision rules all children under the age of 10 years need to wear a colour coded wrist band. Visit keepmesafe.co.nz for more information on our supervision rules.

All our instructors follow a programme designed to create technical swimmers with good stamina. Children and adults learn through repetition so we have programmes that are repeated, with small changes each week, until all the skills are achieved. We like to leave playtime as a reward for after the lesson.

After two consecutive weeks of achieving the move up criteria for a level, the teacher will let the On Deck Supervisor know that you or your child are ready for the next level. You can then book the new level with our friendly reception team.

Yes. We recommend swimming caps for children over 3 years of age, as they remove the distraction of hair getting into faces and eyes when swimming. It also helps pool hygiene and keeps swimmers comfortable by keeping water out of ears. We have a great range of googles and swimming caps available for purchase at our pools (you’ll also get a 10% discount).

Please note that goggles and swimming caps are not required for Sensory Swimming Lessons.